As an international site, we recognize that users may come from diverse legal and cultural backgrounds. If you believe our content is misleading, incorrect, or legally noncompliant in New Zealand, you have the right to raise a complaint.
Please email [email protected]with:
Your name and country of residence
The page or section in question
A clear description of the issue
Screenshots or documentation (if applicable)
We will confirm receipt within 24 hours
A complete review will be conducted within 7 business days
You’ll receive a full report of our findings and corrective actions (if needed)
If you are not satisfied with the resolution, escalate by emailing [email protected]. Be sure to include the reference number of your original complaint.
All complaints are handled under strict confidentiality and in full accordance with our Privacy Policy.